After-sales and returns logistics

Reverse logistics is a matter of considerable strategic importance when we consider that the costs entailed by return flows can make a significant dent in your profits, sometimes to the point of making an initial transaction unprofitable. With its expert know-how in repairing and remarketing mid-life product, and in dismantling and recycling end-of-life products, GEODIS can help you optimize your return flows and reduce your costs.

Retours et apres vente
 
To support you in your business strategies, targeting profitability and enhanced customer service, GEODIS offers rapid processing and efficient management of all your returns:
  • After-sales service
  • Electrical and electronic waste (WEEE)
  • Defective products
  • Surplus stock
  • Unsold stock
  • Products not wanted by the consumer
  • Returns under warranty
  • Recall campaigns
  • End-of-life articles
  • Packaging

Product lifecycle management

GEODIS uses a Europe-wide local-reach network to handle management of your reverse flows and processing of the collected products. It enables the consolidation of returned products directly from consumption site, and it reduces costs by optimizing return flows. Our solutions address both B2B and B2C markets:
 
  • Collection
  • Inspection
  • Disassembly
  • Sorting and data wipe out
  • Spare parts
  • Repair, reconfiguration, repacking and re-stocking
  • SWAP
  • Distribution / specialized distribution
  • Dismantling and recycling
  • Remarketing
  • Destruction
  • Processing of packaging materials

Reverse logistics has important leverage for sustainable development

  • Recovery of materials
  • Attenuation in landfill as waste management mode
  • Savings through re-use of parts or materials
  • Savings through used product re-sale
  • Reliable customer service, for satisfaction of the end consumer
  • Enhanced environmental awareness for consumers

Blog

Blog

Find the latest news, stories and opinions on logistics on our blog Logistics Minded.

Press releases

Press releases

March, 22 2017

Innovation: GEODIS explores opportunities in electric highways Continue Reading

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News

News

January, 04 2017

Rediscover GEODIS' 2016 highlights Continue Reading

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