As European pre-wholesaler since 20 years, GEODIS offers you an integrated solution, covering management of your customer relations and management of your products through to payment.
These activities are carried out on behalf of the laboratory with a high service level ensuring the integrity of your brand image. They are deployed through rigorous financial processes and a proactive customer service that creates comprehensive reports.
Our sales administration is based on three complementary pilars:
A customer service customized to your image
A call centre to manage the relationship with your customers in accordance with your organisation and sales policy whatever their requests: remainder, order taking and follow-up, batch recall management…
Dedicated order to cash services
A methodology defined together (procedures, qualifications, communication…) in order to cover and manage all stages from order taking to invoicing and recovery in total transparency
Controlled databases management
Rules that manage your customers (classification, organisation, payment terms, credit limits, delivery terms…)