Latest Update Following Cyber-Attack at Maersk

July, 06 2017

Today’s update of the ocean freight situation following the cyber-attack on Maersk shows little progress compared to yesterday. Nevertheless there are some relevant developments to report:

Maersk vessels remain sailing and all terminals are operating, still with the exception of Rotterdam. Maersk started to re-route import containers for unloading to different ports in the area, amongst those Bremerhaven, and will again re-route to Rotterdam as soon as the terminal is operating again. HERE is the latest terminal situation, published by Maersk.
 
Also we have updated our own operational overview, covering terminal access, booking options, communication statuses and documentation. Please note that in certain countries we are observing container movement delays due to missing or incomplete documentation for imported goods. So far this has been reported for Australia, Chile, Indonesia, The Netherlands, Sweden and Russia. We will keep you updated on this topic, and you can download our latest status report HERE.
 
Should you have any concern or question please do not hesitate to contact your account manager or any nearby local GEODIS representative. An overview of GEODIS offices worldwide can be found HERE.

 

Update - 07.07.2017

We would like to share with you today’s update on the ocean freight’s operational status, 10 days after the PETYA cyber-attack against Maersk.
 
The shipping line is now able to produce customs manifests in all countries, except for Sudan, Benin, Syria, Colombia and Lebanon. Maersk’s booking system is online again in almost all places and booking conformations are issued, however still with delays. The shipping line’s track & trace tool is still not operational. 
 
Terminal operations are improving steadily, now including Rotterdam which is starting to deliver containers that arrived before 27th of June 2017. Sweden’s Gothenburg Terminal begins to accept export containers again, since today.
 
Import containers are being released with the expected delays, as reported from several countries. They also are experiencing capacity constraints on major trade lanes, caused by the ongoing recovery process of Maersk. We are monitoring this situation closely.
 
HERE is the latest terminal situation, published on 4th of July, by Maersk. GEODIS has updated its operational overview as well, covering terminal access, booking options, communication statuses and documentation. We will keep you updated on these topics going forward, and you can download our latest status report HERE.
 
Should you have any concern or question please do not hesitate to contact your account manager or any nearby local GEODIS representative. An overview of GEODIS offices worldwide can be found HERE.

 

Update - 07.10.2017

  • Rotterdam terminals resume import and export operations but (un)loading takes longer than usual.
  • Gothenburg terminal operations remain slow and the manual process is causing severe delays.
  • Most Asian countries report that new bookings are processed as usual and backlogs of the last two weeks have been cleared for all shipments that were initiated before 27th of June. However, all documentation is still delayed.

The GEODIS status report, covering terminal access, special booking possibilities, billing information and communication status. You can find the latest overview, updated 10th of July, evening CET, HERE.
 
Please find HERE GEODIS office directory or simply reach out to your GEODIS account manager who will be happy to assist you.

 

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